Simple and Seamless

Helping employers navigate a successful implementation

Throughout implementation of your employee benefit offerings from Voya, we worry about the details, so you don’t have to. Our goal is to make your experience intuitive and as easy as possible — by guiding and becoming an extension of your team.

We take time to understand your organization, goals, and employees to design a customized implementation plan that best meets your current and future needs.

We are committed to walking with you side-by-side through implementation and beyond.

By the numbers: Benefit from our experience

Here’s what you can expect from us

Backed by an entire Voya support team, we’ll offer solutions to help maximize the value of your benefit(s) and set you up for success after implementation. Plus, we’ll maintain the integrity of your data files and a secure, smooth transfer by acting as a bridge with your benefit administration vendors:

Six-step implementation process

We have honed our implementation process to six steps to ensure your Voya-offered benefits and services are implemented correctly:

Step 1: Introduction and welcome
Step 2: Employer Agreements
Step 3: Employee enrollment readiness
Step 4: Data setup and transfer
Step 5: Preparing for administration
Step 6: Transition to ongoing service

Additional solutions

Text representation of page graphic (for screen reader accessibility):

  • 94% retention rate: Average persistency of our Life, Disability and Supp Health customers1
  • 4.6 out of 5: Implementation satisfaction score from our customers2
  • 12.5 years: Our team’s average employee benefits experience
  1. As of March 31, 2023, based on year-end 2022 inforce premium compared to termed premium in 2023. Excludes Stop Loss block of business.
  2. Employer Onboarding YTD survey score, January-September 2023; 73 survey responses received of 322 sent. Excludes Health Account Solutions block of business.

HAS included or only [Health Account Solutions, including Health Savings Accounts, Flexible Spending Accounts, Commuter Benefits, Health Reimbursement Arrangements, and COBRA Administration offered by Voya Benefits Company, LLC (in New York, doing business as Voya BC, LLC). HSA custodial services provided by Voya Institutional Trust Company. For all other products, administration services provided in part by WEX Health, Inc.]

Products and services offered through the Voya® family of companies.

RLIC (Non-NY only) [Insurance products are issued by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya® family of companies. Voya Employee Benefits is a division of ReliaStar Life Insurance Company. Product availability and specific provisions may vary by state.]

RLNY (NY only) [Insurance products are issued by ReliaStar Life Insurance Company of New York (Woodbury, NY), a member of the Voya® family of companies. Voya Employee Benefits is a division of ReliaStar Life Insurance Company of New York.]

CN3283825_0126