Voya’s Values

Important security alert: Please be aware that Voya Financial will never ask you to join a Google Hangout, communicate with you through Facebook Messenger, What’s App or Skype, request you to purchase your own equipment, or pay to apply. Keep your information secure when communicating with employers online. For more information, see our Security section.

Voya’s Values

Our company values

Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other.

We Have Customer Passion – We provide the best customer service, listen to our customers and respond with a sense of urgency. We provide objective advice and empower our customers to achieve a secure financial future.

We Do The Right Thing – We tell the truth and uphold both the letter and spirit of the law. We say what we mean, and we mean what we say while treating everyone with respect.

We Are The We – We are one team and are accountable, individually and collectively. We create value through profitable growth and act as owners.

We Have a Winning Spirit – We operate with an optimistic attitude. We are agile and adapt to meet our stakeholders’ needs. We are focused and never settle.

We Care – We take care of our people. We positively impact our communities and our planet. We make products and services that add value to people’s lives. We are inclusive and incorporate diverse perspectives in all that we do.

Corporate Responsibility

Our corporate responsibility pillars are:

  • Serving Our Clients
  • Empowering Our People
  • Investing in Communities
  • Protecting the Environment

Our Corporate Responsibility work aligns directly with our corporate values. We have improved our performance in our four strategic areas each year and have received external recognition for our efforts. We invite you to read our most recent CR Annual Report (PDF) or visit our Corporate Responsibility pages.

Voya invests in communities

Because we are committed to our societal investment as part of our corporate responsibility work, Voya offers the following benefits to support employees in their engagement in the community.

Volunteer Time Away – Provides paid time away to volunteer for eligible nonprofit organizations during work hours (40 hours for full-time, 20 hours for part-time).

Volunteer Matching Gifts – Provides one $500 grant, through Voya Foundation, to an eligible nonprofit organization for which an employee volunteers 50 hours during personal time.

Employee Matching Gifts – Matches employee donations through Voya Foundation, one-to-one, to eligible nonprofit organizations up to $5,000 per employee annually.

Nonprofit Board Placement Program – Provides senior leaders with the opportunity to serve on the boards of nonprofit partners.

National Day of Service, held each spring, where employees fan out across the U.S. to participate in a focused day of volunteering that generates thousands of volunteer service hours at nonprofits in the local community.

Our Employee Giving Campaign takes place each fall and employees plan fundraising events and initiatives that raise millions of dollars for the eligible nonprofit organizations that matter to them.

Remote video URL

Diversity, Equity and Inclusion

Voya is committed to fostering a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision to be America’s Retirement Company®.

We are stronger because of our differences: race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity, genetic information, marital status, creed, citizenship status, as well as perspective of thoughts, beliefs, education, background and experiences.

We are committed to a diverse and inclusive workforce where all of these differences are purposefully brought together. This governs all decisions related to employment, including selection, development and compensation. We believe that all employees must be treated fairly, with respect, and in a manner free from discrimination and harassment. This also includes an employee’s request for reasonable accommodation.

Voya has eight Employee Resource Groups (ERGs) that are open to all employees. These groups play an important role in engaging and educating our workforce — and are a vital resource to help advance our business goals. These groups help Voya foster a more inclusive culture where diverse perspectives are valued and celebrated.

Employee Resource Groups

  • African-American
  • Asian-American
  • Disabilities and Special Needs
  • Latinx
  • LGBTQ & Allies
  • NextGen
  • Virtual (Voya’s remote/work-from-home employees)
  • Women’s
Remote video URL

Voya Cares

Serving the special needs community is an extension of Voya’s vision and mission to help all Americans have the quality of life they seek in retirement. We are committed to being a leader in making a positive difference in the lives of individuals with special needs and disabilities — as well as their families, caregivers and other providers — by offering a depth of resources focused on education, planning and solutions through its Voya Cares® program.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment.

Products and services offered through the Voya® family of companies.