Contact Us
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Retirement Plans
Retirement Plan Customers
Enroll in Your Employer’s Plan
Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
888-311-9487
Existing Plan Participants and Select Advantage
Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001
Nonqualified Deferred Compensation Account Holders
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
833-486-9267
Fixed/Variable Account Holders
ReliaStar Life Insurance Company
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-884-5050
Open an Individual Account
Hours: 8 a.m. to 6 p.m. ET Monday through Friday
Open an account
844-576-8692
Advisors & Consultants
Retirement Consultant
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Select Advantage Wholesale Distribution
Sales and Service
voyaselectadvantage.com
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-344-6860
Employers
Small-Mid Corporate Plans
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Large-Mega Corporate Plans
Hours: 8 a.m. to 5 p.m. ET Monday through Friday
844-230-8692
Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Tax-Exempt
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001
Employee Benefits
Group Life, Supplemental Health and Disability Insurance Customers
Visit voya.com/claims to manage your claim or find product-specific contact information.
For general questions not specific to claims, call:
800-955-7736
Health Account Solutions Customers
For general questions send email to HASinfo@voya.com or call:
833-232-4673
Individual Life Insurance
Policy Owner Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-886-5050
Claims Customer Service
Start a claim and check a claim status
Hours: 9 a.m. to 5 p.m. ET Monday through Friday
877-886-5050
Agent Inforce Policy Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
855-848-2303
Agent Contracting and Commissions Customer Service
Hours: 9 a.m. to 6 p.m. ET Monday through Friday
855-848-2303
Investment Management
