Contact Us

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Retirement Plans

Retirement Plan Customers

Existing Plan Participants & Select Advantage
Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001
 

Nonqualified Deferred Compensation account holders
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
833-486-9267
 

Fixed/Variable Account Holders
ReliaStar Life Insurance Company
Hours: 9:00am to 7:00pm ET Monday through Friday
877-884-5050
 

Open an Individual Account
Hours: 8:00am to 6:00pm ET Monday through Friday
Open an Account
844-576-8692
 

Advisors & Consultants

Retirement Consultant
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653; Option #4
 

Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653; Option #4
 

Voya Financial Advisors Recruiting
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
855-698-4900
 

Select Advantage Wholesale Distribution
Sales & Service
voyaselectadvantage.com
Hours: 8:00am to 9:00pm ET Monday through Friday
800-344-6860
 

Employers

Small-Mid Corporate Plans  
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653; Option #4
 

Large-Mega Corporate Plans  
Hours: 8 a.m. to 5 p.m. ET Monday through Friday
844-230-8692
 

Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653; Option #4
 

Tax-exempt
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
484-557-9569


Employee Benefits

Group Life, Supplemental Health & Disability Insurance Customers
Visit voya.com/claims to manage your claim or find product-specific contact information.
For general questions not specific to claims call:
800-955-7736
 

Current Health Savings & Spending Account Customers
Login to your account at voya.com/myhealthaccounts or call
833-232-4673
 


Individual Life Insurance

Policy Owner Customer Service
Hours: 9 a.m. to 7 p.m. EST Monday through Friday
877-886-5050
 

Agent Customer Service
Inforce Policy Questions
Appointment and Contracting/Commissions
Hours: 9 a.m. to 7 p.m. EST Monday through Friday
877-882-5050
 

Claims
Start a Claim and check a Claim status
Hours: 9 a.m. to 6:30 p.m. EST Monday through Friday
888-238-4840
 


Investment Management

https://investments.voya.com/contact-us