Contact Us

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Retirement Plans

Retirement Plan Customers

Enroll in Your Employer’s Plan

Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
888-311-9487

Existing Plan Participants and Select Advantage

Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001

Nonqualified Deferred Compensation Account Holders

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
833-486-9267

Fixed/Variable Account Holders

ReliaStar Life Insurance Company
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-884-5050

Open an Individual Account

Hours: 8 a.m. to 6 p.m. ET Monday through Friday
Open an account
844-576-8692

Advisors & Consultants

Retirement Consultant

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4

Nonqualified Deferred Compensation

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4

Select Advantage Wholesale Distribution
Sales and Service

voyaselectadvantage.com
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-344-6860

Employers

Small-Mid Corporate Plans

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4

Large-Mega Corporate Plans

Hours: 8 a.m. to 5 p.m. ET Monday through Friday
844-230-8692

Nonqualified Deferred Compensation

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4

Tax-Exempt

Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001

Employee Benefits

Group Life, Supplemental Health and Disability Insurance Customers

Visit voya.com/claims to manage your claim or find product-specific contact information.
For general questions not specific to claims, call:
800-955-7736

Current Health Savings & Spending Account Customers

Log in to your account at voya.com/myhealthaccounts or call:
833-232-4673

Individual Life Insurance

Policy Owner Customer Service

Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-886-5050

Claims Customer Service

Start a claim and check a claim status
Hours: 9 a.m. to 5 p.m. ET Monday through Friday
877-886-5050

Agent Inforce Policy Customer Service

Hours: 9 a.m. to 7 p.m. ET Monday through Friday
855-848-2303

Agent Contracting and Commissions Customer Service

Hours: 9 a.m. to 6 p.m. ET Monday through Friday
855-848-2303

Investment Management

investments.voya.com/contact-us