Voya Cares About Accessibility

We are Voya and we believe that everyone deserves a secure financial future. At our core, we are committed to doing the right things, the right way, and continuously improving. We strive to offer the same or comparable access, services and support to individuals with disabilities in order to treat all customers with dignity and respect. We are actively incorporating accessibility practices, such as those outlined in the Web Content Accessibility Guidelines, into our go-forward website design and content development to make information more accessible and user-friendly. We are committed to ensuring our websites are accessible to people with disabilities and meet WCAG Web Content Accessibility Guidelines 2.1, Level AA conformance.

Recommended browsers

For an optimal experience, we recommend using one of Voya’s supported browsers and/or mobile devices.

Your browser or device will typically provide ways to customize features like font size, color contrast, zoom and more.

Screen readers and assistive technology

We work hard to ensure customers can easily navigate our site using keyboard navigation and assistive technology such as NVDA.

TTY and telecommunication relay services

If you are using a TTY-based telecommunication relay service, you can dial 711 to connect with our customer service team. Visit fcc.gov (opens new window) for additional information on 711.