Voya Placement Services Policy

Voya Placement Services Policy

Voya Financial, Inc., and its affiliates and subsidiaries (“Voya”) have an internal recruiting department. Voya may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”).  Agencies are hereby specifically directed NOT to contact Voya employees directly in an attempt to present candidates – Voya’s recruiting team or other authorized Voya personnel must present ALL candidates to hiring managers.

Any unsolicited resumes sent to Voya from a third party, such as an Agency, including unsolicited resumes sent to a Voya mailing address, fax machine or email address, directly to Voya employees, or to Voya’s resume database will be considered Voya property. Voya will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Voya will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Agency must obtain advance written approval from Voya’s recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Voya will not pay a fee to any Agency that does not have such agreement in place.

Agency agreements will only be valid if in writing and signed by an officer of Voya. No other Voya employee is authorized to bind Voya to any agreement regarding the placement of candidates by Agencies. Voya hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of a Voya officer.

If you would like to be considered for a future Agency, Retained Search Firm and/or Independent Recruiter vendor of Voya Financial, Inc., send us an email to TalentAcquisition@Voya.com.  In your email to Voya, please tell us about yourself, your agency and/or firm:

  • Your contact information
  • How long you have been in business?
  • How many clients are you currently working with?
  • What type of service level commitment do you provide to your client?
  • What is your area of specialty in recruiting? (e.g., Sales, Marketing, Accounting, etc.)
  • Which specific type of industry have you been recruiting for? (e.g., Networking and Security, Financial Services, Manufacturing, etc.)