Responsible Business Practices

At Voya Financial, we have a responsibility to operate with integrity and conduct our business practices in a responsible manner. To that end, our policies and code of ethics are designed to maximize transparency and foster an environment of openness, accountability and integrity
In my various roles with Voya, I have had the opportunity to witness firsthand the many important ways that ethics and integrity shape our culture — making Voya a different kind of company. It is critical for earning and upholding the trust and confidence of our colleagues, customers, communities and shareholders.

Responsible Business Practices Risk Framework 

Our Responsible Business Practices Risk framework covers a broad spectrum of Voya Financial’s activities, including our relations with our business partners and communities. It reflects our commitment to conducting business in a way that is socially, environmentally, economically and ethically responsible, in line with our corporate values.

The Responsible Business Practices risk guidelines generally apply to our business transactions and products to the extent that they do not conflict with our obligations to our customers or other legal and regulatory requirements. The framework covers, among other areas, human rights, labor issues, health and other controversial topics. We regularly review our approach and the related systems and processes on a regular basis to ensure that inherent risks are effectively managed.

Code of Business Conduct and Ethics

Voya Financial businesses are built on trust — the trust our institutional and individual customers have in our products, services and employees. Although this basic truth applies across business in general, it is especially meaningful in financial services, where Voya is charged with helping manage customers’ money and lifelong financial security.

We recognize that improper actions by one person can damage the trust that is central to our company’s success, which is why we have made the company Code of Business Conduct and Ethics a centerpiece of our overall human resources management practices and ongoing compliance efforts. All employees are required to acknowledge their familiarity with this document and the guidance and expectations set forth in it.

Anti-Corruption and Anti-Bribery Policy

Voya Financial aspires to the highest standards of business conduct and integrity and maintains a zero-tolerance policy towards bribery and corruption. Our Anti-Corruption and Anti-Bribery Policy is designed to meet applicable legal and regulatory requirements (including the U.S. Foreign Corrupt Practices Act) and industry-leading practices, as well as protect the reputation of Voya.

Statement on Human and Workplace Rights

We strive to create a workplace grounded in respect, fairness and inclusion. Our commitments support human rights, safe working conditions and responsible labor practices across our business relationships.

Environmental Commitment Statement

We understand we have a role to play at Voya in protecting the environment. We recognize that it’s important for us to take actions that minimize our impact.

Global Reporting Initiative (GRI) Index

This GRI Index accompanies the 2024 Impact Report: Driven by purpose, which was developed in reference to the GRI Standards: Core Option. It is intended to assist readers in locating various information contained in the annual Impact Report and elsewhere.

Materiality Assessment

We are committed to seeking stakeholder feedback on our responsibility business practices. This assessment identifies the practices that our stakeholders believe are most important for Voya.

Supplier Code of Conduct

This Supplier Code of Conduct sets forth Voya’s standards and expectations with respect to key areas of corporate responsibility. Our goal is to work with suppliers to ensure alignment with our corporate values, operate ethically and responsibly, and comply with applicable laws, regulations and corporate policies.
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