Ethical Practices

Ethical Practices

We consider it our core responsibility as a financial services firm to behave ethically, to protect customer information with the highest integrity and to impart our financial knowledge in a way that is easily digestible and serves our customers and clients efficiently and transparently.

In my various roles with Voya, I have had the opportunity to witness firsthand the many important ways that ethics and integrity shape our culture — making Voya a different kind of company. It is critical for earning and upholding the trust and confidence of our colleagues, customers, communities and shareholders.

Awards and recognition for our ethical business practices

Voya has been recognized by Ethisphere®, a global leader in defining and advancing the standards of ethical business practices, as one of the 2023 World’s Most Ethical Companies®. The recognition honors companies that take the long-term view with a purpose-based strategy and strive to create positive change throughout their communities. Voya has been honored for ten consecutive years — every year that the company has been eligible — and is one of only seven honorees in the financial services industry. 

Voya has earned a number of noteworthy awards and recognitions for our ethical business practices, including:

These honors represent our commitment to serving our customers and other stakeholders, while advancing our culture of integrity and our high standards of ethical business practices. See a full list of Voya’s awards and recognitions.

We live our core value of “We Do the Right Thing” everyday

Voya trains 100% of our employees annually on our Code of Business Conduct and Ethics policy (opens new window). Additionally, Voya holds an annual Ethics Awareness Week, designed to help employees better engage with our policies, including how they apply to the good decisions they make every day. Kicked off by the CEO with a focus on our core value, We Do the Right Thing, the week includes engaging videos, intranet articles and quizzes with prizes.

Voya’s compliance policies

We maintain a number of compliance policies including the Voya Financial Anti-Corruption and Anti-Bribery Policy.