We are open for business – and we are here to help you.

As society works together to slow the spread of COVID-19, the safety of our customers, employees and all of our families is paramount – while we continue to focus on serving our customers and clients who count on us, especially during challenging times. Please see links to resources below.


A message from Chairman and CEO Rod Martin on COVID-19

Voya Announces Efforts to Help Americans Address Financial Challenges of COVID-19 (opens new window)

Educational Guidance Program

Voya Business Continuity Planning (download PDF)

Vendor/Client FAQs (download PDF)

COVID-19 Tips for the Special Needs and Disabilities Community

Voya Foundation Announces Distance Learning Funding for COVID-19 Relief (opens new window)

Voya coloring pages that thank essential workers


A message from Charlie Nelson, CEO Retirement and Employee Benefits (opens new window)

Market Volatility Resource Center for Individuals

Coronavirus and Market Volatility for Employers and Financial Professionals

Employee Benefits

Voya Employee Benefits Broker/Employer Resources (opens new window)

Voya Employee Benefits Employee Claim FAQs (opens new window)

Coronavirus and Market Volatility for Employers and Financial Professionals

Investment Management

Insights on Coronavirus and Market Volatility (opens new window) for Voya IM Advisors

Coronavirus and Market Volatility for Employers and Financial Professionals

Individual Life

For Customers with Life Insurance Policies (download PDF)