Corporate Responsibility Impact Report

Voya Impact Report

2020 is a year that will long be remembered for many reasons. Its extraordinary challenges reinforced the importance of, and our commitment to, serving those most in need, advancing equity and inclusion, and conducting business ethically and responsibly.

The title of this report, “Together in Action,” speaks to how we are purposefully bringing stakeholders from across our ecosystem together to address some of society’s greatest challenges through our focus on the environmental, social and governance (ESG) issues which are the most material for our business and the impact we wish to make in the world.

There has never been a more critical time for companies to lead by example by acting in ways — big and small — that positively impact society.

Environmental Social Governance (ESG) Foundational Elements

We are committed to continually raising the bar on ESG performance and to providing greater transparency on the issues most relevant and significant to our key stakeholders, business and industry.

Material ESG Issues:

  • Human Capital
  • Ethics
  • Responsible Products and Services

Select ESG-related Products and Services:

  • Voya Cares
  • Wellthy
  • Investment Management ESG Solutions and Integration
  • ESG Proxy & Engagement
  • myOrangeMoney
  • SAVVI Financial

Three most significant issues identified in 2016 Materiality Assessment

Environmental
  • Disclosure of environmental impacts through CDP (formerly Carbon Disclosure Project) and as detailed on corporate website
  • Industry-leading eco-efficiency performance, including 120% offset of electricity use through renewable energy credits
  • Employee engagement and activation through “Orange Goes Green” employee committees
  • Excellence in procurement of sustainable IT products as recognized by Green Electronics Council EPEAT Awards
  • Sustainable building principles employed at newest facility in Chandler, Arizona
  • Third-party audit of environmental data as reported externally on Voya.com and annual report
  • Recognition (encompasses all ESG): MSCI “A” rating on ESG Leaders Index, Dow Jones Sustainability Index, No. 3 on Barron’s 100 Most Sustainable Companies in the U.S., FTSE4Good Index
  • Partnerships: RE100 (renewable energy), EPA Green Power Partner
  • Signatory/Participant: Task Force on Climaterelated Financial Disclosures, Science-based Target Initiative’s Financial Sector Stakeholder Advisory Group, CDP
Social
  • Transparency of workforce demographics, including gender, race and disability
  • Outpace industry in female leadership at executive level (38%)
  • Diverse workforce with 50% female and 25% ethnic/ racial diversity
  • Business- and function-specific D&I plans with seniorleader accountability
  • Exceed industry-average talent retention rates1
  • Industry-leading employee benefits for caregivers
  • Employee Resource Group (ERG) engagement high at 26%, with eight ERGs
  • Financial inclusion through Voya Cares, philanthropic initiatives, SAVVI Financial
  • Financial Resilience strategy aligns with company mission (STEM, financial literacy and teacher empowerment)
  • Culture of giving with volunteerism and giving exceeding industry benchmarks; 40 hours paid volunteer hours annually
  • Recognition: Bloomberg Gender Equality Index, Disability Equality Index, HRC Best Places to Work for LGBTQ, Pensions & Investments Best Place to Work in Money Management
Governance/Frameworks
  • Board of Director independence (7 of 8 directors)
  • Board of Directors demographics: 50% female
  • Audit oversight is 100% independent through Audit Committee of Board
  • Women chair 4 of 5 standing Board Committees
  • Executive pay is variable and significantly depends on business performance
  • Board level oversight of corporate responsibility and diversity and inclusion
  • Board recommendations align with ISS recommendations2
  • ESG Risk Policy that relates to business transactions and process
  • Culture of ethics and compliance: 100% employee training on Code of Business Conduct; 100% employee cyber security training
  • Recognition: World’s Most Ethical Companies for seven consecutive years
  • Signatory/Participant: UN Principles for Responsible Investment, Investment Stewardship Group, CECP
  • Sustainability Frameworks: Sustainability Accounting Standards Board, Global Reporting Index: GOLD Community

1. U.S. Bureau of Labor Statistics

2. As of 2020 Annual Meeting of Stockholders